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Dallas–Fort Worth, TX Press Releases
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(Dallas.CityRegions.Com, May 17, 2016 ) Corinth, Texas -- There are powerful tools that allow businesses to maintain constant communication with their customers through automated follow up emails; however, there's a fine line that can't be crossed regarding whether people perceive those mails as spam or useful information. Nowadays, living in a society where people are constantly bombarded with ads and multimedia, it's important for entrepreneurs to acknowledge their real mission and use all the available software to really add value to their customers.
Marrgon and its Golden Canary brand uses a mailing software to communicate with their buyers up to three weeks after they've made their purchase, and unlike many other businesses, they're happy to announce that a high percentage of people thank them for their follow up and the useful information, regarding the products, provided in them. Founders, brothers Alejandro and Miguel, believe in the power of personalized service; that's why, since Marrgon started operating a year ago, despite utilizing this software, Miguel answers each email personally to assist customers with whatever issue they might need help with. "No one wants to feel like they're just one more person in the crowd. Every human being craves a feeling of importance.", Miguel shared. In other words, the initial contact with the customer is facilitated by the software while people can be sure that Miguel will respond personally to those emails and to each situation.
Being consistent with his belief and philosophy, Miguel, in fact, answers any email even if it's a thank you note or any other feedback, as he states that by responding to his customers, he's sure he's delivering them the message that they're really important to him and his Golden Canary brand. As a small business, Miguel (being the co-founder) is able to keep in touch personally with people, but he shares that his greatest challenge is keeping this bond alive while growing his business; therefore, this is one area where his focus is and he's working towards sharing with other people his passion to serve before they can get onboard to help Golden Canary fulfill its mission.
About Marrgon
Marrgon is a small family owned business that commercializes quality products in order to provide customers with everyday solutions.
Marrgon
Angel González
+5218112174497
contact@marrgon.com
Source: EmailWire.Com
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