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Dallas–Fort Worth, TX Press Releases
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(Dallas.CityRegions.Com, March 04, 2016 ) Corinth, Texas -- When buying online, there's an incredible amount of choices from which buyers can choose from; but the downside is that they aren't able to "feel" any of the products and must support their buying decision by reading customer reviews about the item. This is the reason the most important e-tailer, Amazon, provides customers with a 30 day money-back guarantee on virtually all of its products. However, Marrgon as a small business, while still leveraging Amazon's service, goes further and offers a 365 day money-back guarantee.
Basically, this is how it works for customers. When any person buys an item from Amazon's site, he has 30 days, upon delivery of the product, to return it with no extra charge and receiving a full refund. This is a simple process that the individual can do easily by logging in into his Amazon's account and going through the process in the "Orders" menu. When more than 30 days have passed and the person purchased one of Marrgon's Golden Canary Rain Chains, the customer must directly contact the business (whose contact information comes on a card in every rain chain package) and one of the two founders, Alejandro or Miguel, will get back to him as soon as possible. Miguel shares that no questions are asked upon the request for the refund; however, he only asks for feedback concerning the return in order for Marrgon to listen to customers' comments and be able to take action and improve on those areas. The full refund of the money is usually ready within 2 business days.
Although this type of guarantee is usually a strategy used by small businesses to generate trust with its customers, Miguel has plans of making it a life-long service. "Even after the business matures, I believe it's a great way of adding value to our customers and to demonstrate that we believe in our products.", Miguel said. Therefore, buyers can now feel more confident about their online purchase decisions, specially with Marrgon; as they're backed up by Amazon's 30 day money back guarantee as well as the business's 365 day guarantee.
About Marrgon
Marrgon is a small family owned business that commercializes quality products in order to provide customers with everyday solutions.
Marrgon
Angel González
+5218112174497
contact@marrgon.com
Source: EmailWire.Com
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